FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

What are your candles made from?


Our candles are made with love, 100% soy wax, pure essential oils, and natural fragrances and eco-wicks. Our candles are hand- poured, all-natural, and rich in scent.




What is the return policy?


We take a lot of pride in hand-pouring each and every one of our candles in-store, every day. Our candles are made using natural soy wax, pure essential oils, wood wicks with the option of eco-friendly wicks, resulting in a candle that is cleaning-burning, true-to-scent, and long-lasting. 100% soy candles will have a rough top after the initial burn due to the wax cooling at different temperatures. If your candle doesn't burn exactly the way you think a candle should perform, please contact us at indigo.rayne@ icloud.com so we can make it right! All refunds and exchanges are determined case by case.